Overtime %


Missed Commitments %

FTEs Per Dispatcher


Utilization %

1. Select:

2. How many (FTE) resources makeup your field workforce?
1

1
15,000
30,000
3. How many people manage the daily scheduling and dispatch activities?
1

1
2500
5,000
4. What is the average time spent onsite per job within a single day?
0.25

0.25 Hours
4 Hours
8 Hours
5. How many jobs on average are completed per FTE in a single day?
1

1
16
32
6. How much time is spent traveling in a single day per FTE?
0

0 Hours
4 Hours
8 Hours
7. What percentage of commitments are not made on time (e.g. SLAs. appointments)?
1

1%
50%
100%
8. How much overtime is incurred on average by each FTE in a single day?
0

0 Hours
4 Hours
8 Hours
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